Your Guide to Ride-Sharing: How to Use Uber & Lyft with Confidence
By Steve
From ordering a car to safety tips, a look at ride-sharing as a new way to get around.
For many people, driving is a cornerstone of independence. The thought of driving less, especially at night or in heavy traffic, can bring up real worries about how we’ll get to appointments, visit friends, or simply enjoy an evening out. As one of our readers mentioned, it can be a challenge when you or your spouse no longer feel comfortable driving at night.
While taxis have always been an option, the world of "ride-sharing" with apps like Uber and Lyft offers a new, convenient, and often more affordable way to get around. We know that the idea of summoning a car with your phone can feel strange, foreign, and even a little scary. Today, let's break it down step-by-step, explaining how it works, the culture around it, and the simple safety checks that put you in complete control.
Ride-Share Ready: Using Uber & Lyft When You Don’t Drive
How It Works & Why It's Useful
At its heart, a ride-share service is simple: it's a smartphone app that connects you with a nearby person driving their own personal car who will take you where you want to go. The entire process is handled through the app, from the request to the payment.
It's different from a traditional cab in a few helpful ways:
Upfront Pricing: You see the exact cost of your trip before you book the ride.
Cashless Payment: The fare is automatically handled through a credit card you have on file in the app, so no cash or fumbling with payment at the end of the ride is needed.
Real-Time Tracking: You can see exactly where your driver is on a map and their estimated time of arrival.
This provides a powerful sense of freedom. It’s perfect for getting to and from the airport without parking hassles, for trips to the doctor, or for enjoying a dinner out without worrying about the drive home in the dark.
Your Step-by-Step Guide to Ordering a Ride
Let’s imagine you’re ordering a ride with the Uber or Lyft app. The process is nearly identical on both.
Step 1: Open the App & Enter Your Destination
First, you'll open the app. It will use your phone's GPS to find your current location. In the box that says “Where to?”, you’ll type in the address or name of your destination (e.g., "The Getty Center" or "123 Main Street").
Step 2: Choose Your Ride & Confirm the Price
The app will then show you the different ride options available (e.g., a standard car, a larger SUV) and, most importantly, the exact price for each. You select the ride type you want and then tap the “Confirm” button.
Step 3: Meet Your Driver (The All-Important Safety Check!)
Once a driver accepts your request, the app will show you everything you need to know: the driver's name, their photo, the car model and color (e.g., "Silver Toyota Camry"),license plate number. This screen is your most important safety tool.
“These screens are way too busy and hard to understand!”
The Ride Itself: Safety & Etiquette
Getting into a car with someone you don't know can feel strange, but these apps have built-in safety features and a common etiquette that makes it a smooth experience.
The Golden Rule of Safety: Before you ever get into the car, match the license plate number on the car with the license plate number shown in your app. Also, glance at the driver and the car model to ensure they match what you see on your screen. If anything doesn't match, do not get in the car.
Share Your Trip Status: Both apps have a feature that allows you to “Share trip status.” You can tap this to send a text message to a friend or family member containing a link to a live map of your ride. This lets them follow your progress in real-time, which can provide great peace of mind for both you and them.
Culture & Etiquette: Generally, it’s polite to greet your driver with a "Hello." Most passengers sit in the back seat. You don't need to make small talk if you don't feel like it, but a friendly hello and a thank you at the end of the ride are always appreciated.
Ending the Ride: Tipping and Rating
After you’ve arrived at your destination, you can simply say thank you and exit the vehicle. The payment is handled automatically through the app. A few minutes later, the app will ask you to add an optional tip and give your driver a star rating (from 1 to 5). This rating system is what helps keep the service safe and reliable for everyone.
A Word on Senior Discounts
While Uber and Lyft don't have a universal "senior discount," they often partner with health organizations, transit agencies, and non-profits to offer subsidized rides. It's always worth checking with your healthcare provider or local senior center to see if they participate in any such programs. T
Quick Tech Tip
Need a ride for a specific time next week? You don't have to wait until the last minute! Both the Uber and Lyft apps have a feature that allows you to schedule a ride in advance. If you have a doctor's appointment next Tuesday at 10 AM, you can book your ride today, and the app will automatically start looking for a driver for you at the scheduled time.
Tech Term Demystified: GPS
GPS stands for Global Positioning System. It’s a remarkable network of satellites orbiting the Earth, constantly beaming down signals. A receiver in your smartphone listens for these signals from multiple satellites at once. By calculating how long it took each signal to arrive, your phone can pinpoint its exact location on a map. This is the core technology that allows ride-share apps to know where you are for pickup and to track your car's progress in real-time.
Good News Byte
In many cities, ride-sharing services are increasingly integrating with public transportation. Their apps will now sometimes show you options that combine a short ride-share trip with a bus or train route, helping you find the most affordable or efficient way to get across town. This integration makes it easier for everyone to take advantage of all the transportation options their city has to offer.
Did You Know?
The idea of strangers sharing rides is far from new! During World War II, the U.S. government actively promoted "car-sharing" clubs and organized "hitching posts" as a patriotic duty to conserve rubber and gasoline for the war effort. Advertisements from the era encouraged citizens with slogans like, "When You Ride Alone, You Ride With Hitler!"
Your Turn to "Window Shop"!
You don't have to take a ride to try the app. This week, if you're feeling adventurous, download either the Uber or Lyft app. Open it and try typing in a destination—perhaps your local grocery store or a friend's house—just to see what the process looks like and what the estimated fare would be. You can see all the information without any commitment, and simply close the app before you hit "Confirm."
Wishing you safe and easy travels!
Steve